Privacy

Effective January 1, 2026. Operated by NextGen Influence, LLC. Questions: hello@videomagic.pro.

What we hold

Your email address, so you can sign in, so we can tell you a video is ready, and — separately — so we can email you about the product. That last one has its own section below.
An email address without an account. If you typed your address into a box on this site and never finished signing up, we kept it. See below; you can have it removed in one click and without asking us.
Your Google account id, if you signed in with Google — the identifier Google gives us, plus the email address on that account. Not your password, which we never see, and no access to anything else in your Google account.
The video and photograph you upload, and the video we make from them.
A record of your renders — settings, timings, and whether each one worked.
Payment records. Card details go from your browser straight to Stripe and never reach our servers. We keep the amount, the date, and Stripe's reference.
A count of page visits — totals, not tied to you or to your account. It has its own section below, because "we use analytics" can mean almost anything and this means something narrow.

About the video of your face

To cut you out of your background we run a model that separates a person from what is behind them. It is worth being precise about what that is and is not:

It finds a person. It does not identify who you are.
We do not build a face template, a faceprint, or any other biometric identifier, and we do not match you across videos or against any other collection.
Nothing you upload is used to train a model, ours or anybody else's.
If you use the appearance tool, your video is sent to an outside model provider to be processed and comes back changed — see "Who else touches it" below. That is the one tool that sends footage of you anywhere, it only runs when you ask for it, and it costs a credit — so it is not something that can happen by accident.

Email we send you, and how to stop it

There are two kinds and they are governed differently.

Email about something you did — your video is ready, your password was reset, a receipt. You cannot turn these off while you have an account, because they are the account working.
Email about the product — new features, examples, occasional offers. Every one of these has an unsubscribe link, and it works immediately and permanently. One click, no sign-in, no reply required, no "are you sure".

If you gave us your address but never created an account, marketing is the only kind you can receive, so unsubscribing removes you entirely. Unsubscribing does not close an account or delete anything else — for that, see below.

Every marketing email we send carries our postal address, because the law that governs marketing email requires one. Anything else, write to hello@videomagic.pro.

How we count visits

We count how many people read each page and roughly where they arrived from, because otherwise there is no way to tell whether any of this is working. It is done by Cloudflare Web Analytics, and we picked it over the usual choice for one reason: it is the version of this that does not follow you. The site is already served through Cloudflare's network, so counting a page load costs no third-party script fetched from anywhere new.

No cookie is set, and nothing is stored in your browser. There is no banner to dismiss here because there is nothing to consent to.
You are not tracked between sites. There is no advertising identifier, no profile, and nothing that follows you off this one.
The counting never sees your address. Cloudflare uses it to count the visit and does not pass it to us; what we can look at is totals — how many people read a page, which site linked to them, which country, phone or desktop. (Our own server log is a separate thing and does hold it — see below.)
None of it is linked to your account. Being signed in changes nothing about what is counted; what you read is not attached to who you are. We cannot tell what any one person read, and neither can Cloudflare tell us.

The server log

Separately from any of that, the machine serving this site keeps an ordinary log of the requests it answered — the page, the time, and the address the request came from. Every website has one; it is what makes it possible to work out why something broke for somebody.

It is not the counting described above and is not joined to it. Nobody reads it unless something has gone wrong, it is not used to build any picture of you, and it goes when our hosting provider rotates it away.

How long we keep it

Your uploads: 30 days after the last render that used them, then deleted. We keep them that long so you can re-render without uploading again.
Finished videos: until you delete them or close your account. They are the thing you paid for, so we do not put a clock on them.
Payment records: seven years, because tax rules require it.
Visit counts: about six months, which is Cloudflare's window rather than a choice of ours. They are totals, not records of anybody.
Server logs: however long our host keeps them, which is days rather than months. We do not copy them anywhere.
An address with no account: until you unsubscribe, then only the fact that it unsubscribed — which we have to keep, or we would have no way of knowing not to email it again.

Who else touches it

Only companies doing a specific job for us, and none of them may use your files for anything else. Some are named because you meet them yourself; the rest are described by the job they do:

Stripe — payments, which is why your card details go to them rather than to us.
Video processing — the machines that cut you out of your background and render the result. Your video and your photograph go there for the length of a job.
Cloudflare — three jobs, and it is worth naming all three rather than one. The site is served through their network, so every request to it passes them. Your uploaded files are stored with them (R2). And the visit counting above is theirs.
Web hosting — the servers running the website.
An email provider, for the "your video is ready" message.
Google, but only if you use the Google sign-in button — and then only to confirm the sign-in is genuine. Your files never go there.
An image and video model provider, and only if you use one of the tools that draws or changes an image. Drawing a backdrop from a description sends them your description and nothing else. Editing a photograph sends them that photograph. Changing how you look sends them your video. None of the three happens unless you ask for it, and nothing is sent for an ordinary render.

We do not sell your data, and there is no advertising here to sell it to.

Deleting it

You do not have to ask us. Both live on your My Accountpage: delete a single run — and the video, the photograph and the result that came from it — from the list of past runs there, or delete your whole account from the bottom of the same page. Both happen immediately, not on a queue.

One thing survives, and we would rather say so here than have you find out: your purchase history. Amounts and dates are a tax record we are required to keep. Everything that ties those rows to you — your email address, your password, your card on file — is erased with the rest, so what remains identifies nobody.

You can also ask for a copy of what we hold, or correction of anything wrong, at hello@videomagic.pro. Depending on where you live you may have further rights under your local law — California's and the EU's are the two that name the most — and we will honour those too.

Children

The service is not for anyone under 18, and we do not knowingly collect anything from one.

Security

Files are stored encrypted, moved over encrypted connections, and each job is processed in a container that is given access to that job's files and nothing else. No system is perfect; we will tell you promptly if something happens that affects you.